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DELIVERY

Shipping by Letter followed within 4 to 5 working days.

  • In metropolitan France and Corsica: free delivery from 45€ of order.

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  • Internationally: delivery is charged at €8 (any import tax remains the responsibility of the recipient of the order for an international sale) for all orders under €50 and free from €65 purchases

 

Once your package has been shipped, you will receive an e-mail or text message giving you the tracking number for your package.  

 

EXCHANGE AND REFUND

If you wish to return all or part of your order, please send us a message via the site or by email at lolasperle@gmail.com and we will do our best to find a solution and satisfy you as best as possible. However, you have 15 days as evidenced by the postmark, to return your order to us in a tracked parcel in the original state, after which we will proceed either to the exchange of your jewel, or to its refund.

 

Return costs will remain the responsibility of the customer, except in the event of a breach by Lolasperle in the execution of the order.

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